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Workload and Staffing Analysis Overview

Market, competitive, and regulatory pressures demand that the utilization of refinery and plant personnel be efficient and productive. These pressures are often competing, requiring that more be accomplished with less people. Having too many people is inefficient, not having enough is dangerous. In many cases, the problem is not the number of operators, but how they are being utilized. Unfortunately, evaluation of operating positions by plant personnel is too often influenced by who has worked a job in the past and over-emphasizing infrequent (yet memorable) events.

Beville provides an independent and objective method to assess refinery and process operator workload and unit staffing needs. Beville examines both steady state workload requirements and upset/off-normal workload requirements. An imbalance between the two is addressed through potential expansion of operator functions and/or automation of upset tasks.

Position Mode of Operation
Board Staff for Design for
Field Design for Staff for

If upset staffing requirements are greater than steady state staffing for a unit, two sets of options are developed. One option entails increasing the steady state workload to improve personnel utilization. The other option involves automating upset tasks to reduce the workload needed to handle an upset.

For further information, visit the links below.

| Steady State Workload Staffing Analysis | Steady State Job Samples | Upset Response Staffing Analysis | Overtime Calculator -Excel download |


Article Published By
Console Operator Staffing Workload And Automation - ISA Automation Week 2012
How Good is Your Operator's Mental Model? Mynah
Modularizing Emergency Procedures for Increased Ease of Use and Updating
Operator Performance Takes Center Stage Chemical Processing
Operator Training Gains Ground Chemical Processing
Operators Get More Help Chemical Processing
Simple, Strong and Easy-to-Use Control Global
Teach Operators to Make the Right Decisions Under Fire
The Keys to Operator Performance


This year's Fall meeting for the Center for Operator Performance will be October 24-26 in Corpus Christi. For more information, please contact Lisa Via. Guests are always welcome!


Our summer newsletter is now available. Click here!

Take our short survey on operator span of control. Click here (new window)

David Strobhar's book, "Human Factors in Process Plant Operation," is now available in both hardcover and Kindle e-book.

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